Satisfaction Guarantee
Our goal is for you to be completely satisfied with your purchase. We take pride in the quality of the products we sell. Offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow our return guidelines and we will be happy to facilitate a return within 30 days of purchase.
Online Return Policy Exceptions
Any damaged or missing items must be reported to Customer Support within 5 days of delivery.
Online Return Policy
Most merchandise can be returned within 30 days of purchase unless noted in our Return Policy Exceptions. Refunds will be issued to the original form of payment (credit card, debit, etc.). Original shipping charges will be deducted from the refund unless the return is the result of an error by mychanic.com. Please note, bundled items need to be returned with all components for a full refund.
Online Return Procedures
- Please use the form below to initiate a return and receive instructions.
- Return shipping costs will be the responsibility of the customer unless the return is the result of an error by mychanic.com.
- Maintain a copy of the tracking number of your return shipment as this is the only method to confirm delivery to our warehouse.
- For most orders, credit will be issued at the time the merchandise is successfully received in our warehouse. Please allow 2-10 days for the credit to be applied to your account.